Undavalli
Sravan Kumar
Head of Operations
A results-driven operations leader with over a decade of experience transforming complex processes into scalable, efficient systems. Passionate about building resilient teams and delivering measurable outcomes at Cyberbiz.
Career Journey
Head of Operations
Cyberbiz Technologies
Leading end-to-end operations, driving process improvements and building high-performance teams.
Senior Operations Manager
Previous Enterprise
Streamlined logistics and supply chain workflows, reducing costs by 25%.
Operations Analyst
Early Career
Data-driven analysis to identify bottlenecks and implement scalable solutions.
Areas of Expertise
Executive Inquiries
Get in TouchImpact & Results
Key Achievements
40+
Vendors Managed
Built and governed a robust multi-vendor ecosystem ensuring zero supply-chain disruptions.
60%
Onboarding Time Reduced
Redesigned the end-to-end employee onboarding workflow, cutting time-to-productivity by over half.
25%
Cost Savings Achieved
Identified and eliminated operational inefficiencies, delivering significant year-on-year cost reduction.
3×
Team Scale Growth
Grew the operations team from 8 to 40+ members while maintaining culture and performance standards.
98%
On-time Delivery Rate
Established delivery frameworks and SLA tracking that sustain a near-perfect on-time record.
4
Offices Coordinated
Overseeing multi-location operational alignment across Cyberbiz's regional offices.
Academic & Professional
Education & Certifications
Bachelor of Science, Computer Science
Sri Venkateswara College
Foundations in computer science, programming, and information systems
Bachelor of Commerce, Computers
Sri Venkateswara College
Commerce with applied computing — bridging business and technology
Mindset & Method
How He Works
"Operations is the heartbeat of a company — invisible when running well, everything when it's not."
